Returns and Exchange Policy

BOHO HOUSE RETURN & CANCELLATION POLICY
At BOHO HOUSE, we take pride in crafting high-quality, sustainable products. Each item undergoes strict quality checks before dispatch. Customer satisfaction is our priority.

RETURN POLICY
Eligibility:
We accept returns/exchanges only if the product is:
✅ Incorrect (wrong item delivered)
✅ Damaged upon arrival

Return Process:
Email 00bohohouse@gmail.com or WhatsApp +91 9420843299 with your order details and reason for return.
Unboxing Video Required: Customers must record and share an unboxing video within 24 hours of delivery to claim a refund or return.
Once approved, we’ll provide return instructions.

CANCELLATION POLICY
Order Cancellations:
Orders can be canceled within 12 hours of placement.
Cancellations after 12 hours are not eligible.
Please note orders once shipped cannot be cancelled.

Refunds for Cancellations:
Full refunds are processed within 3-5 business days after approval.
A cancellation fee may apply in certain cases, which will be communicated during the process.
Specific promotions or limited-time offers may have different cancellation terms.
For any queries, contact us at 00bohohouse@gmail.com or WhatsApp +91 9420843299.